Product Spotlight Demo
Fri • Sep 18 • 9:45am – 10:00am ET • Product Spotlight Stage
Customer Success: A CSM's Secret Weapon, Product Usage Data
Learn how to store and use customer usage data in HubSpot so it can power CSM notifications, customer interactions and drive more real-time responses from your team
Session Speakers:
Collette KingGroup Product Manager, Customer Success @ HubSpot
Collette King is a group product manager in the Customer Success product group in Service Hub at HubSpot. Her team builds functionality for proactive post-sale processes within HubSpot. Having been at HubSpot since 2019, Collette has worked in the Ecosystem and Developer product groups prior to joining Service Hub in 2…
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