Limited Capacity Education Session
Fri • Sep 18 • 1:30pm – 2:15pm ET • Room 210
Get Your Data AI-Ready: Configure a CRM That AI Can Use
Manual work creates errors, slows teams down, and turns CRM management into a full-time job. With a repeatable system in place, agentic and human partnerships that benefit everyone can be your reality. The goal isn't AI for AI's sake. It's building a scalable process that helps marketing, sales, and service teams make better decisions, faster. In this session, HubSpot’s CRM experts share impactful ways to use Smart CRM’s built-in AI as an expert coworker to unify your data, tech, and teams — so you can spend more time reaching your goals and less time managing your data.
Session Speakers:
- Jocelyn Horn
Manager, Product Marketing @ HubSpot
Jocelyn Horn is a Manager of Product Marketing at HubSpot, leading the team behind HubSpot's Agentic Customer Platform data foundation products. Her background spans event marketing, campaign management, and product marketing, with a through-line of customer storytelling and deep-audience obsession. Outside of work, Jo…

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Boston. September 16–18. Three days designed to help you move beyond outdated playbooks. Break beyond the limits that defined yesterday. Be unstoppable.



