The AI Gold Standard: How Great AI Tools Should Work

Every wave of technology asks humans to adapt, how we work, communicate, and think. But the best tools meet us halfway. AI should adapt to human needs for clarity, consistency, interoperability, and trust, not the other way around. In this session, Beth Dunn introduces ten principles for evaluating AI tools, helping teams choose systems that improve outcomes, support better work, and meet a higher, more human standard of care across the entire experience.