All Speakers
Sam Chandler profile photo

Sam Chandler

Head of Commercial CS @ Kustomer

Sam Chandler is the head of commercial customer success at Kustomer. Formerly of Zendesk, she has advised hundreds of companies—from startups to the Fortune 500—on GTM strategies that drive net revenue attention (NRR). Named a LinkedIn Top Voice, Sam is known for her engineering-led approach to growth—architecting AI systems that empower lean teams to match the impact of entire departments. She is the creator of the Growth Filter Index (GFI), a proprietary framework used to transform unstructured data into actionable signals; a system that most recently fueled a 47-point jump in NRR.

Speaker Sessions:

INBOUND attendees

Be There at UNBOUND 2026

Boston. September 16–18. Three days designed to help you move beyond outdated playbooks. Break beyond the limits that defined yesterday. Be unstoppable.
Register Now
INBOUND 26HubSpot

Stay ahead of what’s next. Get first access to UNBOUND news and updates.