Chief Customer Officer @ HubSpot
Jon Dick is chief customer officer at HubSpot, where he leads the global sales and customer success organizations, helping more than 280,000 customers grow better. Previously, he served as chief customer success officer and led HubSpot’s flywheel marketing team, driving innovation in freemium, automation, AI, and global go-to-market strategy. Before HubSpot, Jon led marketing teams at Klout and Trunk Club. He studied physics at UMass and Oxford, earned an MBA from Harvard Business School, and spent a decade performing improv comedy before becoming a dad.
Wed • Sep 16 • 9:30am – 10:30am ET
Join HubSpot CEO Yamini Rangan, Chief Product and Technology Offier, Duncan Lennox, and Chief Customer Officer, Jon Dick as they unpack the latest trends in AI, marketing, sales and service, and announce innovations from across the HubSpot platform.
Tue • Sep 15 • 9:45am – 10:45am ET
Hear directly from HubSpot CEO Yamini Rangan, Chief Customer Officer Jon Dick, Chief Product & Technology Officer Duncan Lennox, and VP of Partner Ecosystem Angie O'Dowd on the agentic shift, HubSpot's strategy, and where partners win.
Leave with a clear picture of how customers are changing in the agentic shift, how HubSpot is evolving its product and GTM strategy to meet the moment (including a preview of what's launching at UNBOUND), and exactly where partners drive value in the agentic turn.
